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What is a knowledge base?
The term "knowledge base" has been borrowed from the academic field of information science and applied (some would say misapplied) to a variety of commercial software applications.

Exporting content from QuarkXPress
This paper outlines the alternative approaches that can be taken to the large- scale conversion of QuarkXPress documents into a structured form suitable for online delivery, the criteria required of software used for this purpose, and a review of existing products.
Evaluating CMS usability: a checklist
This checklist aims to give you some help evaluating CMS usability prior to purchase. It's not exhaustive, but if you find a product is failing on a significant number of these tests, alarm bells should start ringing.
Content management usability
Usability is often overlooked during CMS evaluation, because it can be difficult to evaluate. Yet usability is a key factor contributing to project success, cost of ownership and user satisfaction.
Multilingual content management
This short article gives a quick summary of the issues of managing multilingual websites.